Customer service...the Americans got it licked!

Can't beat this! Southern California has been ravaged by wildfires whilst I've been out of town. Malibu and San Diego were severely affected.

Then I got an email which surprised me..."Our records show you live in or near the areas affected by the California wildfires. As an xxx Customer, we would like to assist you in any way possible during this time of hardship. Please give us a call at 1-888-xxx-xxxx and an Associate will assist you. For your convenience, we're available from 8 AM - 8 PM, 7 days a week."