United sucks...

United Airlines seems to be operating on life-support. I mean, the long-haul flights I get from the US are pretty inconsistent. The last transatlantic trip had crap food, but on the return to LAX it was fine. This trip had no seat-back TV, aka no entertainment choice for 14 hours!?

The only saving grace was that the flight was empty so I moved to the center rows of 4-seats so I could lie down when I wanted (only for 4-hours as it happens). Oh, and the fact the fare was only $750 all-in, direct roundtrip!

So, the TV sucked. The food was mediocre and kinda infrequent. But, a mention has to go to the flight attendant who came to my seat with chocolate. Not just any choc, but Ghiradeli's 60% cocoa. This was his personal stash, 'cause you know UA don't have anything but preztels on offer. I found out after wandering to the kitchen in the middle of the night and asking for coffee and "something sweet..." Thanks, mate!

I was a little surprised to be served a pot of tofu instant noodles as my lunch snack. "Pour in boiling water, re-cover and wait for 4-minutes." So surprised I went to the kitchen and asked for a second-helping! I was starving!

So, why in this age of consumer power do I continue to fly UA? It's because I'm invested in them. Not in the stock-market sense, although i might be indirectly, but in that I collect United Mileage Plus points. And you know about me and collecting! ;) I have 68,000 and counting and have redeemed several free transatlantic flights since the joined the club. So no real complaints, except I know someone's getting the same deal with BA or Virgin. Ahh, the pain of change!